In the dynamic role of a Project Manager, addressing and resolving issues is a daily task. While traditional methods often lack structure, introducing innovative dialogue techniques can significantly enhance problem-solving effectiveness. One such method is the Clearness Committee Dialogue Method, inspired by Quaker traditions and detailed in the book Free Space. This blog post explores how this method can be integrated into project management to foster clarity and resolution.
What is the Clearness Committee Dialogue Method?
The Clearness Committee Dialogue Method is a structured approach to issue resolution that emphasises collaborative dialogue and clarity. Originating from Quaker practices, this method encourages participants to tap into their inner wisdom to find solutions without judgment or imposed opinions.
Key Components of the Method
Issue Sharing:
A group gathers to share real issues they are currently facing. This open forum sets the stage for collective problem-solving.Focus Selection:
From the shared issues, one is selected to be addressed in a focused session lasting approximately 90 minutes. The individual with the selected issue becomes the Focus Person.Committee Formation:
Participants choose whether to join the Clearness Committee or remain as Observers. This choice allows for varied levels of engagement based on comfort and expertise.
Key Guidelines for Effective Dialogue
Role of the Clearness Committee
Members of the Clearness Committee aim to seek clarity by asking insightful questions. Their objective is not to judge or offer opinions but to facilitate the Focus Person in uncovering their own solutions.
The Inner Pilot Concept
Central to this method is the belief in the Inner Pilot—the innate wisdom within each individual. The Committee's role is to help the Focus Person access this internal guidance, ensuring that solutions are authentic and personally meaningful.
Responsibilities of the Focus Person
The Focus Person is tasked with clearly explaining their situation and the context surrounding the issue. They are encouraged to answer questions openly, fostering a transparent and honest dialogue.
Observer's Role
Observers pay close attention to group dynamics, emerging themes, and insights. Their observations are crucial during the final reflection, providing a broader perspective on the discussion.
Real-World Application: An Ethical Dilemma
In a recent session, the Clearness Committee addressed an ethical dilemma faced by the Focus Person: whether to accept an invitation to run a workshop at a conference organized by a morally questionable business owner.
Facilitating the Dialogue
During the 90-minute session, the Committee asked probing questions that helped the Focus Person articulate her thoughts, feelings, and values related to the decision. This structured dialogue enabled her to explore various facets of the issue comprehensively.
Evaluation of the Dialogue Method
The Clearness Committee Dialogue Method proved highly effective in this scenario. The Focus Person gained clarity on her values and the implications of her decision. Moreover, she discovered alternative approaches to participating in the conference without compromising her integrity.
Benefits Observed
Enhanced Clarity:
The structured questioning helped the Focus Person understand her options more clearly.Personal Insight:
Accessing the Inner Pilot facilitated deeper self-awareness and confidence in decision-making.Nuanced Resolution:
The outcome allowed for participation without financial compensation, maintaining ethical standards and future reputations.
Transforming Issue Resolution in Project Management
Integrating the Clearness Committee Dialogue Method into project management practices can revolutionise how teams approach and resolve issues. By fostering an environment of open dialogue and personal insight, project managers can enhance team dynamics, promote ethical decision-making, and achieve more effective resolutions.
Ready to implement this method in your team?
Explore more about Quaker Traditions and conflict resolution strategies to further enhance your understanding. You can also visit my course page to explore project management training.
