CRM & Salesforce
Salesforce implementation, optimisation, and integration. Driving customer-centric operations, unified data strategies, and measurable ROI improvements.
Key Benefits
- Unified customer view across all touchpoints
- Sales pipeline visibility and forecasting accuracy
- Marketing automation and campaign management
- Service case management and customer support workflows
How We Work
We deliver Salesforce programmes from initial discovery through to hypercare and adoption. Our approach balances out-of-the-box functionality with strategic customisation, ensuring solutions remain maintainable and upgradeable.
Delivery includes business process mapping, data architecture design, configuration, integration with existing systems, user training, and post-launch support. We focus on adoption metrics and business value realisation, not just technical deployment.
What You Get
- Salesforce implementation and configuration
- Data migration and integration strategy
- Custom Lightning components and flows
- User training and adoption support