BA

Business Analysis

Let's turn messy problems into clear, actionable change.

When things feel complex—multiple systems, conflicting views, unclear scope—good business analysis is what stops programmes unravelling later. Agile Project Delivery helps you understand the real problem, shape options, and define change in a way delivery teams can actually use. We combine strategic context analysis, process redesign, requirements elicitation, and structured modelling (UML, BPMN, SIPOC) so you move from "we think we know" to a shared, evidence-based view of what needs to happen next.

Our business analysis expertise

Strategic context & situation analysis

We start by understanding where you are and why change is needed. That means analysing the wider business context, investigating current situations, mapping stakeholders, and surfacing constraints, risks and opportunities. We use structured techniques to separate symptoms from root causes—so you don't end up "solving" the wrong problem or funding initiatives that won't move the dial.

Requirements gathering & elicitation

We turn fuzzy ideas into clear, testable requirements that delivery teams can trust. Through interviews, workshops and walkthroughs, we capture functional and non-functional requirements, define business rules and success criteria, and validate them with the people who'll use the solution. Everything is documented in a consistent way, with clear traceability from objectives to stories and acceptance criteria.

Business process redesign & modelling

We map how work really gets done today, then design how it should work tomorrow. Using BPMN, UML and SIPOC, we document current-state and future-state processes, highlight bottlenecks and failure points, and co-design new workflows with stakeholders. The result is clearer roles, simpler flows, and a solid foundation for automation, system design, or operating model change.

Gap, impact & solution definition

Once the landscape is understood, we assess the gap between where you are and where you need to be. We evaluate solution options, analyse impacts across people, process and technology, and define pragmatic recommendations and delivery steps. Our focus is fit-for-purpose solutions, not theoretical perfection—giving you a clear path forward, with known risks and dependencies, and documentation that supports confident decision-making.

We've supported complex CRM, data and platform transformations by bringing structure to messy estates—clarifying requirements, redesigning processes, and building the business cases for change.

£1.3m

technology simplification benefits identified through application and licensing analysis for a revenue and customer data transformation at GoCardless.

100+

stakeholders engaged and aligned across a Clarizen–SAP–Salesforce project and time management rollout for a global media group, underpinned by structured requirements and process design.

10+

reusable data services designed and delivered as part of a new big-data product at Elsevier, targeted to generate $1m+ additional revenue per year and built on clear analytical and technical requirements.

See how structured analysis has unlocked clarity, de-risked delivery, and accelerated change for our clients.

Accelerate your transformation

Get in touch