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Free self-assessment

Delivery Confidence Index

Most leaders sense when delivery is busy but unpredictable. Few can name where the exposure sits, or show it to a board. Answer 15 short questions and get a structured read: a score, your four dimensions, and the three areas to look at first.

About 4 minutesFree, no login, nothing stored
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Control

Ownership, decision rights, governance
When a delivery decision needs making, it's clear who owns it and it gets made quickly.
Work moves cleanly between teams. Handoffs don't stall waiting on approvals or unclear ownership.
Security and compliance approvals are predictable, so teams don't route around them or get blocked late.
Delivery information lives in a small number of tools, so it's easy to get one reliable view.

Clarity

Priorities, trade-offs, a single version of truth
We have a clear, agreed set of priorities, and capacity is matched to them rather than overcommitted.
Priorities are set by comparing cost, capacity and value consistently, not by whoever argues loudest.
Teams report progress, dates, scope and dependencies the same way. There's one version of the truth.
We rarely lose time to constant re-planning, context-switching, or reprioritising mid-flight.

Confidence

Decisions that stand up to scrutiny
Status reporting reflects reality. We don't get blindsided by slippage that surfaces late.
We trust our forecasts and KPIs enough to decide on them without re-checking the numbers first.
Risks and dependencies are visible early enough to act on, not after they've become issues.
When leadership asks “how do you know?”, the delivery picture stands up to scrutiny.

Outcomes

Value delivered, not activity reported
Initiatives, including AI pilots, show measurable value rather than activity.
We can link spend to outcomes. Cost isn't a surprise, and we can compare cost to value.
Releases aren't dominated by working around legacy, regressions, or firefighting.

Answer all 15 to see your Delivery Confidence Index. 15 to go.

How this works, in full

Being open about the model is the point. Everything below is published so a sceptical reader can check the maths and reconstruct their own number. Nothing is hidden or weighted in ways you can’t see.

What this is, and what it isn’t

It’s a directional self-diagnostic: about four minutes, one person’s view. It isn’t an audit, and it isn’t a benchmark against a database of other companies. It names where delivery confidence is thin and where to look first.

Where the questions come from

The 15 statements are drawn from the nine delivery pains and six recurring blockers we see in real delivery work, the same ones behind the Delivery Control Snapshot. They’re grouped into four dimensions: Control, Clarity, Confidence and Outcomes.

How scoring works

Each statement scores 0 to 3: consistently true (3), mostly true (2), sometimes true (1), rarely true (0). “Not measured / not sure” scores 0 and is flagged as a blind spot. Each dimension is scored as a percentage of its own maximum, and the Index is the average of the four dimension percentages. Averaging by dimension keeps each pillar equal, even though they don’t all have the same number of questions.

How the bands are set

The cut points (80, 60, 40) are a transparent design choice, not a claim about a database. They sit above a naive quarter-by-quarter split on purpose: self-assessments tend to run optimistic, so a “Fragile” floor at 40 is more honest than one at 25. The framing behind the bands, that “busy but unpredictable” is common rather than a personal failing, rests on published research into transformation outcomes: the Standish Group CHAOS reports, McKinsey and BCG on transformation success rates, and PMI’s Pulse of the Profession. Those studies measure different things and their figures move year to year, so we cite specific numbers with their source and definition rather than repeating a bare headline stat.

How the top three are found

For every question, exposure is 3 minus your answer, so the lowest answers rise to the top. “Not measured” scores the maximum exposure and is tagged as a blind spot. Ties break by a fixed, published order, since inconsistent status sits upstream of most other problems. The result is reproducible: the same answers always give the same top three.

What we don’t do

No login, no email gate, no result stored on a server, no marketing sequence. The tool runs entirely in your browser. If you download the summary, it’s your browser’s print, not a file we receive.

Honest limits

It’s self-reported, from a single view, at one point in time. Two people in the same organisation may score differently, and that gap is itself worth a conversation. Where you want an independent, evidence-led read, the Delivery Control Snapshot is the next step.

Frequently asked questions

What is the Delivery Confidence Index?

It's a free self-diagnostic for anyone accountable for delivery. You rate 15 short statements about how your programmes run, and it returns a single 0–100 score, a read on each of four dimensions, and the three areas most dragging on your delivery confidence. It takes about four minutes.

Is it free, and do I need to give my email?

Yes, it's free, and no. There's no login and no email wall. You see the full result on screen and can download or print a board-ready summary without handing over any details. Nothing you answer is stored on a server.

How is the score worked out?

Each statement scores 0 to 3. Each of the four dimensions (Control, Clarity, Confidence, Outcomes) is scored as a percentage of its own maximum, and the Index is the average of the four. The full method is published on this page, so a sceptical reader can reconstruct their own number.

Is this a benchmark against other companies?

No. We don't hold a database of other organisations' scores, so it won't tell you that you beat 62% of companies. The bands are a transparent design choice, grounded in published research on how often large programmes fall short. It's a research-grounded read, not a proprietary peer benchmark.

How is this different from the Delivery Control Snapshot?

The Index is a self-read from one person's view, at one point in time. The Delivery Control Snapshot is an independent read: evidence-led, cross-checked across interviews and artefacts, ending with a decision-ready readout and a 90-day plan. One is a quick self-diagnostic; the other is a scoped engagement.

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